Norman Katz

Employee versus enterprise AI adoption

Monday, June 16, 2025 · Norman Katz
Employee adoption of AI is slowing—even as enterprise initiatives expand—due to fear, unclear expectations, and the absence of HR-led job role alignment. Norman Katz explains the role HR can play in encouraging employee AI use.

How will AI know from a resume that a person is personable?

Monday, May 19, 2025 · Norman Katz
With more companies using artificial intelligence to scan resumes, the process of finding procurement professionals with required interpersonal skills requires more due diligence.

From ‘China shock’ to recovery awe

Monday, April 21, 2025 · Norman Katz
Despite the hardships that many small communities have endured over the past several decades as their communities have struggled due to outsourcing, the future of these municipalities is bright thanks to multi-billion-dollar investments in cutting-edge technologies and…

Stop buying technology. Start purchasing a problem-solving solution

Monday, March 17, 2025 · Norman Katz
Companies often buy technology solutions without understanding whether it will fix their business problem. Until that changes, excessively high rates of project failures will persist.

The Perfect Order: Introduction

Thursday, February 20, 2025 · Norman Katz
The objective of any supply chain is to achieve the Perfect Order. Doing that, though, has remained elusive. Most companies are proficient at various points in the process, but few have achieved success at each level. The Perfect Order series lays out the path to that success.

Explainer: What is EDI?

Thursday, February 20, 2025 · Norman Katz
Electronic data interchange, or EDI, is a core technology used to enable supply chain success. The technology has been so effective that it remains in place today, even though it dates back to the 1960s.

Explainer: The basics of barcodes

Thursday, February 20, 2025 · Norman Katz
Barcode labeling projects require that the label size, label material, adhesive, label surface, and print methodology be thoughtfully considered before any money is spent.

The Perfect Order: Defining the customer

Thursday, February 20, 2025 · Norman Katz
The Perfect Order requires the perfect customer, but who is that? Businesses must identify who the end customer is and what they want to meet expectations.

The Perfect Order: Right Product

Thursday, February 20, 2025 · Norman Katz
The Perfect Order includes the ability to deliver the right product to the customer.

The Perfect Order: Right Quantity

Thursday, February 20, 2025 · Norman Katz
It’s not enough to get the product itself right, we have to get the quantity right too. Like getting the product right, getting the quantity right starts before we even have a product.

Explainer: Identifying the right product

Thursday, February 20, 2025 · Norman Katz
Companies that make and sell a product are responsible for creating an internal identifier for each unique item. Many struggle to do that in a way that helps achieve the goal of Perfect Order.

Explainer: Understanding the Right Quantity

Thursday, February 20, 2025 · Norman Katz
Ensuring that the quantity is right means that there is quantity available in stock to always pick from. Overstocking means over-producing and expending too much cash. Under-producing can leave consumers wanting more.

The Perfect Order: Right Source

Thursday, February 20, 2025 · Norman Katz
Outsourcing a process does not mean you have outsourced responsibility. Businesses own their supply chains, so selecting the right source for materials is critical to customer success.

The Perfect Order: Right Destination

Thursday, February 20, 2025 · Norman Katz
Whether you are receiving goods or shipping goods, getting the destination correct is a basic tenet for any business and its ultimate success.

Explainer: Responsibility for the Right Destination

Thursday, February 20, 2025 · Norman Katz
Getting the destination right is absolutely a matter of getting the ship-to address correct. Whether conveying goods for use or for sale, ensuring that the destination address is accurate, and clearly marked on the shipping container is something that the shipper needs to make…
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