C Terms in the Supply Chain Glossary

A rough-cut capacity planning technique that accounts for changes in product mix. It uses bill of material and routing data, along with direct labor-hour or machine-hour details for each operation.

A measure of greenhouse gas emissions, including carbon dioxide, used to evaluate the climate impact of operations.

The total carbon emissions generated by a person, organization, building, or operation.

An APICS certification recognizing advanced expertise in planning and inventory management.

An APICS certification that acknowledges a high level of expertise in supply chain management.

A structured process for overseeing and coordinating changes to business processes, applications, equipment, and procedures.

An economic model aimed at reducing waste and maximizing resource use through activities such as design, maintenance, repair, reuse, remanufacturing, recycling, and upcycling.

A planning and control system used to monitor a plan’s progress.

Cloud computing is the delivery of computing services, like servers, storage, databases, networking and software, over the Internet or the "cloud."

A cooperative effort between suppliers and customers to align supply chain planning.

A process where supply chain partners jointly plan activities such as production, delivery, and inventory replenishment.

A purchasing plan tailored to a group of related items, detailing how to manage suppliers and resolve issues.

The practice of combining shipments to reduce costs or improve transportation efficiency.

Durable goods intended for personal use, such as appliances, as opposed to industrial goods like machinery.

A pull-based distribution system that aligns product movement with customer demand while minimizing distribution costs.

A manufacturing method focused on producing a standard products with little variance in high volumes at low costs.

A transportation provider that offers services under specific agreements for one or a limited number of clients.

A documented obligation outlining a company’s financial responsibility for service agreements, warranties, or return policies.

Strategic locations in a product’s structure identified in the theory of constraints to simplify planning and scheduling.

Unique bundles of skills or knowledge that provide significant value to customers, are difficult for competitors to replicate, and support future growth.

A company’s commitment to ethical, social, and environmental accountability as part of its business practices, ensuring compliance with laws and international norms.

An accounting metric representing the direct costs—materials, labor, and overhead—associated with producing goods sold.

CRM stands for Customer Relationship Management. It's a technology for managing all your company's relationships and interactions with customers and potential customers. CRM is a strategy and set of tools designed to manage customer data, track customer interactions and automate sales processes. Some of the goals of CRM are to improve business relationships, increase customer retention, and drive sales growth.

A facility where goods are directly transferred from inbound to outbound transportation with minimal storage.

A voluntary program initiated by U.S. Customs that partners with businesses to enhance supply chain and border security for imports. Participants assess their security measures in exchange for potential expedited customs clearance and reduced inspections.