Supply Chain Glossary

Supplier Relationship Management

Definition
A strategic approach to managing interactions with suppliers to streamline procurement processes, enhance supplier performance, and foster collaboration.


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Procurement’s role to drive innovation, resilience and sustainability continues to evolve
The 2025 State of Procurement Report by Amazon Business demonstrates how procurement can help innovation, resilience, and sustainability, even as just 46% of leaders believe procurement is included in top-level discussions.
5 common communication issues
Since procurement touches all aspects of an organization, effective communication with both internal and external audiences becomes paramount to organizational success.
Communication issues hamper supplier experience
HICX survey finds 98% of suppliers say their communications with their largest customers is in need of improvement, hampering supply chain improvement processes.
Calculating financial business risk to identify supply chain vulnerabilities
While most businesses assume higher procurement supplier spend equals to higher risk, an MIT CTL research study found that is not always the case.
Procurement data to decisions: Actually acting on ‘actionable’ insights
With modern procurement software, API-enabled data flows, and AI-guided processes, procurement teams get to focus on what they do best: setting strategy, managing projects, and identifying spending optimization opportunities.
Supplier, vendor inequality hinders supply chain’s competitive edge
In a commoditized world, execution is the new competitive edge, and this includes working with suppliers and vendors to unleash new technologies and create unique products.
The era of scarcity will shape the future of procurement
A conversation with Len DeCandia, Former Global CPO J&J
Supplier Relationship Management: Supporting a new era for growth
In an unpredictable, customer-driven world, we are painfully learning the impact of ignoring enterprise-wide supplier relationships
The ABCs of Competitive Bidding
The next time you go to market, make sure you are using the most appropriate competitive bidding method to help you get the best results.
JSCM Video: Buyer/supplier negotiations. I wasn’t expecting that!
Past negotiation strategies often develop the future negotiation strategy expectations of their suppliers and how buyers perceive the performance of their supply partners.
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