E-commerce has become the biggest supply chain disruptor in the 21st century. Whether your organization sells, buys, manufactures or delivers physical products, e-commerce has dramatically changed the way you do business in the past 25 years. And now, as we reach what looks like peak e-commerce, the disruption is intensifying.
In this whitepaper, we take a closer look at how this new e-commerce world is affecting different segments of the supply chain. We examine retail, wholesale, manufacturing, parcel delivery, and reverse logistics and answer two fundamental questions:
- How are the different industries affected?
- What can they do to adapt and prosper?
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