This past spring, we surveyed the readers of SCMR as well as members of the Reverse Logistics Association and the Warehousing Education And Research Council to find out how they're approaching their reverse logistics and returns processes.
Click here to read our editorial report of this survey from the May/June issue of SCMR.
Research Specifications
Objectives
- This research was conducted by Peerless Research Group on behalf of Supply Chain Management Review (SCMR) magazine and two leading professional associations for supply chain and operations management professionals, Reverse Logistics Association (RLA) and Warehousing Education and Research Council (WERC).
- The study was conducted to better understand how organizations are handling their reverse logistics operations and the challenges top managers face in managing reverse logistics procedures.
Methodology
Sample: Subscribers to Supply Chain Management Review and members of RLS and WERC. • Method: All sample members were sent an e-mail asking for their participation in this study. The e-mail invitation included a URL linked to the questionnaire.
Incentive: Opportunity to enter a raffle for a $200 American Express e-card.
Field and Response
Field: January, 2018
Response: Results are based on 272 qualified respondents
Margin of error: At a 95% confidence level, results are projectable at a margin of error of is +/- 6.1%
SC
MR
