APQC Company Profile

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills.

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APQC
123 N. Post Oak Ln
Houston, TX 77024
United States
713-681-4020
800-776-9676
713-681-8578

APQC News

Optimize procurement with standardization and technology

The volatile environment for supply chains requires organizations to leverage all the tools at their disposal, including technologies such as AI.

Overcoming obstacles and embracing new supply chain priorities

So far, this year has been a continuation of 2024 with supply chains facing disruptions and challenges resulting from multiple factors beyond anyone’s control. At the beginning of 2025, APQC wrapped up its 11th annual Supply Chain Management Priorities and Challenges…

Achieving goals through collaboration and visibility

So far, 2025 has started out as a continuation of the previous year. Factors beyond organizations’ control have taken a toll on their performance on business goals. Many supply chain organizations are looking to overcome obstacles by prioritizing supplier relationships and…

Infographic: Supply chain innovation

To ensure sustained precision and efficiency, supply chain organizations look for the right measures to track their performance. Yet many do not consider measuring innovation in the supply chain. Organizations often aim to increase their innovation, but they must first…

Making innovation a measurement priority

To ensure precision and efficiency, supply chain organizations look for the right measures to track their performance. These efforts focus on identifying key performance indicators for standard supply chain functions such as planning, procurement, manufacturing, and logistics.

Challenges to ESG reporting

To compile data for environmental, social, and governance (ESG) reports, organizations pull a variety of data from numerous sources. This process often encounters challenges in obtaining and storing the data. To streamline their reporting efforts, organizations must look at…

Benchmarking the complexity of ESG reporting

Organizations report on a variety of topics, but they can take steps to streamline their efforts surrounding ESG reporting.

Three frameworks for creative problem-solving in supply chain

Maneuver warfare, design thinking, and TRIZ all offer frameworks for creative thinking and problem-solving that can help organizations develop novel solutions to today’s challenges

RPA benefits and barriers

This year, most supply chain organizations have logistics as a top priority. Many are looking for ways to optimize their inventory management. Robotic process automation (RPA) offers the potential for improved quality of logistics and inventory tasks and reduced employee time…

The benefits and challenges of RPA in logistics

Each year, supply chain leaders identify areas to target for investment and development. One option is the adoption of robotic process automation, which combines high-volume processes with set business rules to complete tasks autonomously.

Building resilience in manufacturing

Manufacturing remains a critical area of investment for many business leaders. In APQC’s 2024 Supply Chain Priorities and Challenges research, 72% of organizations named manufacturing as a priority for the year with regard to investing resources, innovation, and hiring.

Manufacturing capabilities for resilience

Managing supply chain disruptions continues to be a top priority for organizations. In fact, more than half of organizations have made it a top area of focus for their manufacturing this year. To ensure that they have the resiliency needed to manage disruptions, organizations…

What supports accurate spend analysis?

Supply chain organizations are always looking for greater visibility into spending. Leaders are dedicating additional resources to spend management, which seeks to answer several questions related to spend analysis.

Bridging the ESG gap in supply chain management: From ambition to action

To bridge the chasm between ESG aspiration and implementation, businesses must refine their focus on the ESG agenda to clearly define the importance of environmental, social, and governance factors within organizational policies and strategies, with a focus on execution.

APQC Infographic: Preparedness in 2024

The infographic below shows how organizations performed on their business goals in 2023, as well as areas of focus for 2024.

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